Last Modified: May 1, 2020
SPOT TO TALK, a licensed clinical social worker corporation (which these policies refer to as “Company”, “we,” “us” or “our”),
use (referred to as “User,” “you” or “your”) our online services, which consist of the website www.spottotalk.com (the
“Website”), and including any software, features, content, functionality, other services or products offered on or through the
Website (collectively referred to as the “Services”).
to be bound and abide by them, together with any policies they expressly incorporate by reference (collectively the “Terms”). If
you do not agree to all of the Terms, you must not access or use the Services.
You must be at least 13 years of age or older, to use the Services. By using the Services or requesting any information, you
represent and warrant that you are 13 years of age or older. If you do not meet these requirements, you must not access or use
the Services. If you allow any minors under the age of 13 to access or use the Services, you shall be solely responsible for their
uses of the Services, and you shall indemnify us against any losses, claims or damages that may result.
2) ADDITIONAL POLICIES (IMPORTANT)
which is incorporated into this document by this reference. By accessing, installing or otherwise using the Services, you agree to
3) RELIANCE ON INFORMATION POSTED
No Direct Services: OUR WEBSITE DOES NOT PROVIDE ANY MEDICAL OR HEALTH ADVICE OF ANY KIND. Our online Services,
including the Website, is solely to provide technology by which Users may find information about our company and services, and
to connect with us regarding mental health services. Per our company policy, we cannot, and do not, provide any services to any
person until we have been formally retained through a written services agreement.
General Purposes: The information we present on or through the Services is for general informational purposes only, and any
referenced resources may change from time to time. We do not warrant the accuracy, completeness or usefulness of such
information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility
arising from any reliance placed on such materials by you, any other Users, or anyone who may be informed of any of its contents.
No Liability for Third-Party Content: The Services may include content provided by third parties, or materials provided by other
Users, bloggers, licensors, advertisers, syndicators, aggregators or reporting services. We are not responsible or liable to you, or
any third party, for the content or accuracy of any content or materials provided by any third parties or for any services rendered
by any third party. All statements and opinions expressed in such content are solely the opinions and responsibility of the person
providing it. Such content does not necessarily reflect the opinions of the Company.
4) CHANGES TO OUR POLICIES & SERVICES
Changes to Policies: We may revise and update these Terms from time to time in our sole discretion. We shall provide notice to
users when such changes are made, and all changes are effective immediately when we post them. Any changes to the Dispute
Resolution provisions will not apply to any disputes for which the parties have actual notice prior to the date the change is posted.
Your continued use of the Services following the posting of revised Terms means that you accept and agree to the changes. You
are expected to check the Terms page from time to time so you are aware of any changes, as they are binding on you.
Changes to Services: We reserve the right to withdraw or amend the Services, and any services, products or materials we provide
or offer through the Services, in our sole discretion without notice. We may discontinue some or all of the Services, or any
features, functionality or platforms, at any time. We will not be liable if, for any reason, all or any part of the Services are
unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Services, or all of the
Services, to users, including registered users. We may update content on the Services from time to time, but any of the content on
the Services may be out of date at any given time, and we are under no obligation to update such content.
5) ACCESS TO SERVICES & ACCOUNT SECURITY
Availability: Services may be interrupted from time to time, for maintenance, repairs, upgrades, or network or equipment failures.
No Access to Emergency Services: The Services may include information regarding general mental health resources. However,
THE SERVICES DO NOT PROVIDE ANY ACTUAL CONNECTION OR ACCESS TO ANY EMERGENCY SERVICE PROVIDERS, such as
hospitals, fire departments, police departments, or other public safety entities. If you are experiencing any type of emergency,
please contact your local hospital, fire department, police department, or other public safety entities directly.
Access & Data Plan: You are responsible for obtaining all necessary devices, and data connections for using the Services, for
making all arrangements necessary for you to have an Internet connection, and access to the Services, and for all fees, taxes, or
carrier data plans, associated with your use of the Services. We do not provide any such services or devices.
Contact Information: It is a condition of your use of the Services that all contact information you provide is correct, current and
complete. For purposes of requesting services or information using the Services, you must provide an accurate and up-to-date
name, email address, phone number and age. You further agree to provide us with any further documents we may request from
time-to-time to verify your identity or as necessary to provide our services to you as a potential or retained client.
Third-Party Access: If any other person accesses the Services through your Internet connection, you are responsible for ensuring
that all such persons are aware of these Terms and comply with them.
6) AUTHORIZED & PROHIBITED USES
Authorized & Non-Commercial Uses: You agree to use the Services only for the purpose of seeking, retaining or inquiring about,
our mental health or teletherapy services. You may use the Services only for lawful, authorized, and acceptable purposes, and in
accordance with these Terms. These Terms permit you to use the Services for your personal, non-commercial use only. You must
not access or use for any commercial purposes any part of the Services or materials available through the Services.
- Unauthorized & Prohibited Uses: You agree not to use the Services:
- In any way that violates any applicable federal, state, local or international law or regulation (including, without limitation, any laws regarding the export or trade of data or software to and from the US or other countries).
- In any way that violates, misappropriates, or infringes the rights of the Company, our users, or others, including privacy, publicity, intellectual property, or other proprietary rights.
- To send, knowingly receive, upload, download, use or re-use any material that does not comply with these Terms.
- To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter,” “bulk messaging,” “auto-messaging,” “spam” or any other similar solicitation.
- To impersonate or attempt to impersonate the Company, a Company employee, another user or any other person or entity (including, without limitation, by using e-mail addresses or screen names associated with any of the foregoing).
- To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or which, as determined by us, may harm the Company, or users of the Services, or expose them to liability.
- In any manner that is fraudulent or illegal, or that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory or otherwise objectionable.
Harm to Software: Additionally, you agree not to:
- Use any device, software or routine, or otherwise use the Services in any manner, that could disable, overburden, damage, interfere, impair or disrupt any part of the Services, or interfere with any other party’s use of the Services, including their ability to engage in real time activities through the Services.
- Attempt to gain unauthorized access to, interfere with, damage or disrupt any parts of the Services, the server on which the
- Services are stored, or any server, computer or database connected to the Services.
- Use any robot, spider or other automatic device, process or means to access, retrieve, crawl, scrape, or otherwise index, any portion of the Services for any purpose, including but not limited to posted items, user profiles, names, addresses or photos.
- Use any manual process to monitor or copy any of the material on the Services or for any other unauthorized purpose without our prior written consent.
- Collect the information of or about our users in any impermissible, unauthorized or prohibited manner.
- Implement or introduce any viruses, trojan horses, worms, logic bombs, denial-of-service attacks, distributed denial-of-service attacks, or other material that is malicious or technologically harmful.
- Otherwise attempt to interfere with the proper working of the Services in any way.
7) INTELLECTUAL PROPERTY RIGHTS & OWNERSHIP
Intellectual Property Ownership: The Services and its entire contents, features and functionality (including but not limited to all
information, software, text, displays, documents, images, illustrations, photographs, auction listings, graphics, domains, logos,
slogans, video, audio, and the design, selection and arrangement thereof), are owned by the Company, its licensors or other
respective providers of such material, and are protected by United States and international copyright, trademark, patent, trade
secret and other intellectual property or proprietary rights laws (“Intellectual Property”). You may not use any such Intellectual
Property without our express authorization, and in accordance with these Terms.
Trademarks: The Company name, and all related names, logos, product and service names, designs and slogans (“trademarks”)
are trademarks of the Company or its affiliates or licensors. You must not use such trademarks without the prior written
permission of the Company. All other trademarks appearing on the Services are the trademarks of their respective owners.
License: We grant you a limited, revocable, non-exclusive, non-sublicensable, non-transferable license to access and use the
Services in accordance with these Terms. This license is for the sole purpose of allowing you to access or use the Services as
authorized, and no other rights or licenses are granted by implication or otherwise.
Prohibited Uses. You must not reproduce, distribute, modify, create derivative works of, reverse engineer, decompile, alter,
publicly display or perform, republish, download, store, extract, sell, resell, rent or transmit any Intellectual Property, or other
material on the Services. You must not delete or alter any copyright, trademark or other proprietary rights notices on the Services.
Infringement: If you print, copy, modify, download or otherwise use or provide any other person with access to any part of the
Services in breach of the Terms, your right to use the Services will cease immediately and you must, at our option, return or
destroy any copies of the materials you have made. No right, title or interest in the Services or any content on the Services is
transferred to you, and all rights not expressly granted in these Terms are reserved by the Company. Any use of the Services not
expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark and other laws.
8) ENFORCEMENT & TERMINATION
Enforcement: We have the right to:
- Refuse service to anyone for any reason at any time.
- Take any action with respect to any user that we deem necessary or appropriate in our sole discretion, including if we believe that such user violates the Terms, infringes any Intellectual Property right or other right of any person or entity, is unlawful, threatening, defamatory, threatens the personal safety of users of the Services or the public, or could create liability for the Company.
- Disclose your identity or other information about you to any third party who claims that information provided by you violates their rights, including their intellectual property rights or their right to privacy.
- Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Services.
- Disable any username, password or other identifier, whether chosen by you or provided by us, at any time, in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms.
- Terminate, suspend or modify your access to or use of all or part of the Services at any time for any reason, including for any violation of these Terms, creating a risk of harm to the Company or its users.
No Liability: We assume no liability for any action or inaction regarding transmissions, communications, or content provided by
any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities
described in this Section 8.
Law Enforcement: Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or
court order requesting or directing us to disclose the identity or other information of anyone sending any materials on or through
the Services. YOU WAIVE AND HOLD HARMLESS THE COMPANY AND ITS AFFILIATES, LICENSEES AND SERVICE PROVIDERS FROM
ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING, AS A RESULT OF, OR
CONSEQUENCE OF, INVESTIGATIONS BY EITHER SUCH PARTIES OR OTHER LAW ENFORCEMENT AUTHORITIES.
Content Storage: Deleted content may be stored by us in order to comply with certain legal obligations and is not retrievable
without a valid court order. We encourage you to maintain your own backup of your own information. We will not be liable for
any modification, suspension, discontinuation, or loss of any user information or content.
9) INTEGRATION WITH THIRD PARTY SERVICES
Third-Party Policies: We may integrate or connect other third-party services, products or content, to work in connection with our
Services (such as data transfer, case management software, payment processors or cloud storage). Please be advised that when
Third-Party Links: If the Services contain links to other sites and resources provided by third parties, these links are provided for
your convenience only. This includes links contained in resources pages, banner advertisements and sponsored links. We have no
control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may
arise from your use of them. If you decide to access any of the third-party websites linked to the Services, you do so entirely at
your own risk and subject to the terms and conditions of use for such websites.
10) LINKING TO OUR SERVICES
Linking: You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or
take advantage of it. However, you must not establish a link in such a way as to suggest any form of association, approval or
endorsement on our part without our express written consent. Further, the website from which you are linking, or on which you
make certain content accessible, must comply in all respects with the general terms and standards set out in these Terms. Subject
to the foregoing, you must not:
- Establish a link from any website that is not owned by you.
- Cause the Services or portions of it to be displayed, or appear to be displayed by, for example, framing, deep linking or inline linking, on any other site.
- Otherwise take any action with respect to materials on the Services that are inconsistent with any of these Terms.
Removal: You agree to cooperate with us in causing any unauthorized framing or linking to immediately cease. We reserve the
right to withdraw linking permission without notice, and may disable any features and links at any time without notice.
11) DISCLAIMER OF WARRANTIES
You understand that we cannot and do not guarantee or warrant that files available for downloading from the Internet or the
Services will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and
checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for
maintaining a means external to the Services for any reconstruction of any lost data.
YOU UNDERSTAND THAT YOUR USE OF THE SERVICES, ITS CONTENT AND ANY MATERIALS OBTAINED THROUGH THE SERVICES IS
AT YOUR OWN RISK. THE SERVICES, ITS CONTENT AND ANY SERVICES, MATERIALS OR ITEMS OBTAINED THROUGH THE SERVICES
ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. THE COMPANY EXPLICITLY DISCLAIMS ALL WARRANTIES OF ANY KIND,
WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF
MERCHANTABILITY, NON-INFRINGEMENT, FITNESS FOR PARTICULAR PURPOSE AND THOSE ARISING OUT OF COURSE OF DEALING
OR USAGE OF TRADE. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR
REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE
SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY
REPRESENTS OR WARRANTS THAT THE SERVICES, ITS CONTENT OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES
WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE
SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE SERVICES OR ANY
SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS. THE
FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
WE ARE NOT RESPONSIBLE FOR CONTROLLING AND DO NOT CONTROL, HOW USERS USE OUR SERVICES, OR THE ACTIONS OR
INFORMATION OF USERS OR OTHER THIRD PARTIES. YOU HEREBY RELEASE THE COMPANY, ITS AFFILIATES, LICENSORS, SERVICE
PROVIDERS, EMPLOYEES, AGENTS, OFFICERS AND DIRECTORS, FROM AND AGAINST ANY CLAIMS, LIABILITIES, DAMAGES,
JUDGMENTS, AWARDS, LOSSES, COSTS, EXPENSES OR FEES (INCLUDING ATTORNEYS’ FEES) YOU MAY HAVE THAT ARISE OUT OF
OR RELATE TO SUCH USERS OR THIRD PARTIES. BY THIS RELEASE, YOU WAIVE ANY RIGHTS YOU MAY HAVE UNDER CALIFORNIA
CIVIL CODE §1542, OR ANY SIMILAR APPLICABLE LAW OF ANY OTHER JURISDICTION, WHICH STATES: A GENERAL RELEASE DOES
NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF
EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH
THE DEBTOR. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK,
VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER
PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL, DUE TO YOUR USE OF THE SERVICES, ITEMS OBTAINED THROUGH THE
SERVICES, OR YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT OR ON ANY WEBSITE LINKED TO IT.
12) LIMITATION ON LIABILITY
THE COMPANY, ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS AND DIRECTORS SHALL NOT BE
LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO,
PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR
ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING
NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE, THAT ARISE OUT OF OR IN CONNECTION WITH
YOUR USE, OR INABILITY TO USE, THE SERVICES, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SERVICES OR SUCH OTHER
WEBSITES OR ANY SERVICES, MATERIALS OR ITEMS OBTAINED THROUGH THE SERVICES OR SUCH OTHER SERVICES.
IN NO EVENT WILL THE COLLECTIVE LIABILITY OF THE COMPANY, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS,
EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS, TO ANY PARTY (REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT,
TORT OR OTHERWISE) EXCEED THE GREATER AMOUNT OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU HAVE PAID TO
COMPANY FOR THE APPLICABLE SERVICES OR PURCHASES IN THE LAST TWELVE (12) MONTHS. THE FOREGOING DOES NOT
AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
You agree to indemnify, defend and hold harmless the Company, its affiliates, licensors and service providers, and their respective
officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims,
liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable costs and attorneys’ fees) arising out
of or relating to: (a) the violation of these Terms by you or anyone using your account; (b) your use or misuse of, or access to the
Services, including, but not limited to, your use of any information obtained from the Services; (c) your interaction with any users;
and (d) any other uses other than as expressly authorized in these Terms.
14) GOVERNING LAW & JURISDICTION
All matters relating to the Services and these Terms, and any dispute or claim arising therefrom or related thereto (including noncontractual
disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of California
in the United States of America, without giving effect to any choice or conflict of law provision or rule. Any legal suit, action or
proceeding arising out of, or related to, these Terms or the Services shall be instituted exclusively in the federal courts, state
courts or arbitration forums, in the State of California, County of San Diego. However, we reserve the right to bring any suit, action
or proceeding against you for breach of these Terms in your country and county of residence or any other relevant country or
county. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
15) GEOGRAPHIC RESTRICTIONS
The owner of the Services is based in the state of California in the United States. We make no claims that the Services or any of its
content is accessible or appropriate outside of the United States. Our services are not intended for use in any country where such
use would violate local law or would subject the Company to the laws or regulations of another country. If you access the Services
from outside the United States, you do so on your own initiative and are responsible for compliance with local laws. We reserve
the right to limit our Services in any country.
You agree to not use, access or download any of the Services if you are located in a restricted country, if you are listed on any US
or non-US restricted-parties list, or for any reason prohibited by export and trade laws, and you agree not to disguise your location
through IP proxy or other methods. You agree to not, directly or indirectly, export, provide or otherwise transfer our Services to
any individual, entity prohibited by export and trade laws, to anyone on US or non-US government restricted parties’ lists, or for
any purposes prohibited by export and trade laws, including nuclear, chemical or biological weapons, or missile technologies
without the required government authorizations.
16) DISPUTE RESOLUTION
Arbitration: For any dispute between you and the Company, arising from the use of these Terms or the Services (including
disputes arising from or concerning their interpretation, violation, invalidity, non-performance, or termination, and your right to
privacy or publicity), you agree to first contact the Company and attempt to resolve the dispute with us informally. In the unlikely
event that we have not been able to resolve the dispute informally, the Company may, at its sole discretion, require users located
in the United States to submit any disputes to final and binding arbitration in the State of California, County of San Diego, under
the Rules of Arbitration of the American Arbitration Association, applying California law. Nothing in this Section 16 shall prevent
either party from seeking injunctive or equitable relief from the courts for matters related to intellectual property rights or
unauthorized access to the Services. ALL SUCH USERS AGREE TO WAIVE THE RIGHT TO TRIAL, EXCEPT FOR MATTERS THAT MAY BE
BROUGHT IN SMALL CLAIMS COURT. YOU MAY REVIEW THE AAA RULES AT WWW.ADR.ORG.
No Class Actions: You agree that you may only bring disputes against the Company on your own behalf, and not on behalf of any
other person or entity, or any class of people. You agree not to participate in any class action, class arbitration, or consolidated
disputes. In any dispute, neither you nor the Company will be entitled to join or consolidate claims by or against other customers
in court or in arbitration or otherwise participate in any claim as a class representative, class member or in a private attorney
general capacity. The arbitral tribunal may not consolidate more than one person’s claims, and may not otherwise preside over
any form of a representative or class proceeding. The arbitral tribunal has no power to consider the enforceability of this class
arbitration waiver and any challenge to the class arbitration waiver may only be raised in a court of competent jurisdiction.
Limitation On Time To File Claims: ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE
OTHERWISE SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.
17) GENERAL TERMS
continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a
Assignment: You will not assign any of your rights or delegate any of your obligations under these Terms without our prior written
consent. Any assignment or delegation in violation of this Section is null and void. No assignment or delegation relieves you of any
of your obligations under these Terms.
Severability: If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or
unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining
provisions of the Terms will continue in full force and effect.
Transferability: The Company may freely assign any of its rights and obligations under these Terms, to any of its affiliates, or in
connection with a merger, acquisition, restructuring, or sale of assets, or by operation of law, and the Company may transfer your
information to any of our affiliates, successor entities, or new owner. You may not transfer any of your rights or obligations under
these Terms without prior written consent from the Company.
Language: Our Terms are written in English. Any translated version is provided for your convenience. If any translated version of
our Terms conflict with the English version, the English version shall control.
Entire Agreement: The Terms, and all other policies incorporated herein by reference, constitute the sole and entire agreement
between you and the Company with respect to the Services and supersede all prior and contemporaneous understandings,
agreements, representations and warranties, both written and oral, with respect to the Services. If any future Terms are agreed
to, such future Terms shall govern.
We may provide any notice to you under these Terms by: (a) sending a message to the email address you provide through our
contact forms; or (b) by posting to the Website. Such notices will be effective when the email is sent, or when posted. It is your
responsibility to check the Website from time to time, and keep your email address current, so you can stay updated on changes.
To give us notice under these Terms, you must send written notice by personal delivery, overnight courier, or registered or
certified mail, to: 6755 Mira Mesa Blvd., Suite 123, San Diego, CA 92121. We may update the address for notices to us by posting
a notice on the Website. Notices provided by personal delivery will be effective immediately. Notices provided by overnight
courier will be effective one business day after they are sent. Notices provided by registered or certified mail will be effective
three business days after they are sent.
19) YOUR QUESTIONS & COMMENTS
We always welcome any feedback you may have about SPOT TO TALK or our services. All feedback, comments, requests for
technical support and other communications relating to the Terms or Services should be directed to: firstname.lastname@example.org.
These Services are operated by SPOT TO TALK, a licensed clinical social worker corporation.