Frequently Asked Questions
Online Therapy or “teletherapy” is a way to connect with a therapist using a secure video platform from anywhere that has online access. Online therapy provides the benefit of being able to meet with your therapist from the comfort of your own home, school, or a location of your choosing.
In order to access your sessions, you will log on to your secure client portal and connect with your therapist using a device that has access to a videocamera. Many people prefer the option of teletherapy, as it reduces the need to spend time traveling to your sessions or needing to find a way to get to the therapist’s office.
Play therapy is a technique used by therapists that helps children explore their lives, challenges and emotions through play. Play therapy takes place in our office where there is a safe environment for the child to freely express themselves through their own style of play. There are very few rules or limits placed on the child during this play which fosters an environment for the therapist to observe the child’s interactions. Through play therapy, children can learn to express themselves in healthier way while discovering positive ways to solve problems. In order to best support your child, your therapist may request some one on one time with the parent/guardian to discuss parenting techniques that can support this developmental growth while at home.
While play therapy is typically performed in an in-person setting, our therapists are also able to incorporate play therapy into online sessions by adapting techniques to use items you already have in your home. Play therapy can useful in keeping younger children engaged in online sessions and can still be very effective at assisting them develop positive emotion regulation skills.
Therapy can be helpful for a variety of reasons and can be a wonderful source of support from someone who is not involved in your life in any other way. But you may be wondering how to know whether or not it’s time to reach out to a therapist. Here are some reasons for when connecting with a therapist might be helpful:
- What you are experiencing is causing significant stress in your life where it is impacting your ability to manage school, work, family, friends, or just daily responsibilities and self-care
- You feel like you have tried everything and nothing you’ve done seems to have helped. Maybe you feel like you have exhausted all of your options and just don’t know what else to do.
- You have looked to substances or other methods to alleviate your symptoms that aren’t the healthiest choices, but aren’t sure what else to do.
- You feel overwhelmed by things in your life and feel you have no one to turn to for support. Perhaps you don’t want to be a burden to others or are worried about how they might view you causing you to feel alone in navigating the challenges you are facing.
- You have thought about harming yourself or no longer wanting to be alive.
If you find yourself experiencing any of these situations, it may be time to connect with a therapist who can provide you with judgment-free support.
We want to make this process as individualized as possible. We will match your needs to a specific Spot to Talk therapist after having your initial consultation meeting with the Clinical Director. One of our top priorities is to make sure that Spot to Talk is the right fit for you and we feel that helping you find the right Spot to Talk therapist is an essential part of that process.
- To sign up, please fill out your perspective interest form here. Once initial contact is made through the interest form, a member of the Spot to Talk team will reach out to you within 48 hours to schedule a free 15-minute consultation. Our number one priority is making sure that Spot to Talk is the right fit for you and your family.
- You will receive an email with an invitation to join our online services platform, TheraNest. A custom login request will be sent to you that will provide you with access to your Client Portal. Within the Portal you will be able to review forms, fill out any necessary intake paperwork, and access the link to your intake session. Parents and other family members will have their log-ins to their client portal, so anything you fill out remains confidential. If you decide to work with Spot to Talk, your therapist, who was personally selected to meet your needs, will contact you.
Individual therapy sessions typically last between 45 minutes to an hour. At Spot to Talk, we value ensuring each individual we work with has the time they need to feel supported, heard, and productive in their therapy sessions. Your therapist will help you determine the best length of session and frequency of sessions that matches the needs of your situation. If you have any particular requests for length of time or frequency of sessions, please share these thoughts with your therapist.
Therapy is an individual process so there is no specific length of time that works for each individual. Some individuals may only need to meet for a few sessions before they feel they have gained a good handle on their situation and will return for sessions on an as needed basis. Others may feel more comfortable with having long term support and may meet with their therapist weekly for 6 months, a year, or longer. Determining the length of your involvement in therapy will be an individual process that is discussed between you and your therapist.
- Your therapist will wait for 15 minutes for you to arrive at your session. If he/she has not heard from you, and you have not arrived for your appointment within 15 minutes of your scheduled session, you will be responsible for the full cost of the session.
- If you cancel your session within 12 hours of the scheduled session time, a late cancelation fee of $60 will be charged to your account.
- If you cancel your session 12 or more hours in advance, your account will not be charged.
One of our top priorities is to match you with a Spot to Talk therapist that is knowledgeable in the areas you would like to work on and someone with whom you can connect. If after several sessions, you do not feel your therapist is the right fit, we encourage you to reach out to the Clinical Director to discuss the challenges you are experiencing. We will be happy to match you with a different therapist. We know that getting to know someone new is not always easy and hope to make this process as smooth as possible for both you and your therapist.
Your involvement in therapy is always up to you. You can decide at any time to end your session or end your participation in therapy altogether. We ask that you let your therapist know if you do not want to continue with Spot to Talk, and he/she will work with you to terminate services.
Your parents will likely need to know that you are working with Spot to Talk due to the financial aspect of our services. Once you are working with your Spot to Talk therapist, your information will remain confidential. There are a few situations where your therapist is not able to maintain confidentiality, and he/she will review those situations with you during your first session. For example, if you are unsafe and planning to hurt yourself or someone else, your therapist would need to let someone know to ensure you or someone else will not be harmed.
- North Carolina
Yes! Spot to Talk has a local home office in Bigfork, Montana where we are happy to meet with children, teens, young adults and family in-person. Please call to schedule an in-person appointment before arriving at our space.